case study
engineering
Info Energy supplement feed products manufacturer
claim RM550,000
overview
machinery breakdown
A piece of machinery involved in the manufacturing process had a problem with leakage of tubes.
It was found that there were cracks on the spiral heat exchanger of the machinery.
The machinery insurance covers immobility on all the plant and machinery including production plants, electronic and electrical equipment, and all other equipment and accessories.
problem statement
The manufacturing company was seeking repair claims on the machinery.
the approach
Our claims department compiled and raised a claim with the insurance company. Subsequently, an adjuster was appointed to assist with reviewing all the log records and data documents of the machinery and further laboratory examination. It was found that the internal leakage was severe and unable to be fixed.
the solution
With the machinery insurance in place, the part of the machinery where broken was compensated based on the agreed amount.
Learn more about machinery breakdown insurance
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