case study

marine insurance

Info indoors and outdoors blinds installation service company

claim RM35,000

overview

marine cargo insurance

A shipment of cargo containing fabric for roller blinds from Busan, Korea to Pasir Gudang was damaged.

The damage was observed upon receipt of the cargo by the buyer.

The rolls of fabrics were insured against loss, damage, liability, or expenses under marine cargo insurance.

problem statement

A buyer was seeking a claim on damage sustained on the rolls of fabrics ordered during the shipping process.

the approach

With the supporting documents provided by the buyer proven the goods were damaged in their packaging, our claims department coordinated with the insurance company for the appointment of an adjuster.Upon inspecting, and the claim deemed valid, the claim was processed to compensate the buyer on the loss.

the solution

By insuring the goods for marine cargo purposes, the buyer was managed to ensure that any liability or damage incurred to the goods could be claimable.

Learn more about marine cargo insurance

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